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Our customers often ask: How DO you set up your BRAND NEW customized retractable banner? It can seem simple, but it’s a bit more complex than it looks.
Here’s a quick guide on how to set up this awesome, eye-catching item!

What You’ll Need:

  • The retractable banner base (usually comes in a carrying case)
  • The printed banner (already installed in the base)
  • The pole (usually in 2 or 3 collapsible sections)

Step-by-Step Setup Instructions:

1. Unpack the Banner

  • Take everything out of the carrying case.
  • Place the banner base on the floor, with the flat side facing forward towards your guests or seating area.

2. Assemble the Pole

  • Connect the pole sections together (they usually snap or slide into each other).
  • Make sure the assembled pole is fully extended and straight.

3. Insert the Pole into the Base

  • Look for the small hole or slot in the back-center of the base.
  • Insert the bottom of the pole into this hole securely.

4. Pull Up the Banner

  • Gently grab the top bar (there’s usually a horizontal bar at the top of the banner inside the base).
  • Pull it straight up slowly and evenly.

5. Hook the Banner to the Pole

  • Once the banner is fully extended, hook the top bar onto the top of the pole.
    • There’s usually a clip, hook, or slot at the top of the pole for this purpose. Each model is slightly different!

6. Adjust & Align

  • Step back and make sure the banner is standing straight and flat.
  • Adjust the base or pole slightly if the banner leans or curls.

To Take It Down:

  1. Unhook the banner from the top of the pole.
  2. Hold the banner firmly so it doesn’t snap down.
  3. Let it retract slowly into the base.
  4. Disassemble the pole and pack everything back into the case.

We hope you find this helpful! Conolly Digital Printing is DEDICATED to creating a masterpiece for you and your event, every time. Thinking of ordering a banner? Get in touch through our website, and we’ll be happy to help!